App Store guideline 1.5: Developer Information
Apps and their Support URL must make it easy to contact the developer. Unofficial explanation, not affiliated with Apple. Apple's text prevails.
- Guideline
- 1.5 Developer Information
- Section
- 1. Safety
- This page
- Unofficial explanation, not affiliated with Apple. Apple's text prevails.
- Version
- Guidelines last updated October 16, 2026
- Official source
- Apple's App Review Guidelines
What it means
- The guideline says this matters most for apps that classrooms may use.
- Missing or outdated contact information frustrates customers and may break the law in some countries or regions.
- For Wallet passes, valid contact information from the issuer is needed, and the pass must be signed with a certificate dedicated to the brand or trademark owner.
Apple's text
This page is an unofficial explanation in our own words. Unofficial explanation, not affiliated with Apple. Apple's text prevails. Apple's wording is on its page, linked below.
Want the guidelines grouped by app type?
If we publish the guidelines grouped by what you are building (subscriptions, kids apps, sign-in), we write to you once. We use the email for nothing else.