App Store guideline 5.6.1: App Store Reviews

Source: Apple's App Review GuidelinesRetrieved 2026-11-05Independent information site: we are not the authority and not the source of the data.

Developers must treat customers with respect when replying to their App Store reviews, and must use Apple's API to ask users for reviews. Unofficial explanation, not affiliated with Apple. Apple's text prevails.

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Guideline: 5.6.1 App Store Reviews
Section: 5. Legal
This page: Unofficial explanation, not affiliated with Apple. Apple's text prevails.
Version: Guidelines last updated October 16, 2026
Official source: Apple's App Review Guidelines

What it means

Replies are to stay on the user's comments and not include personal information, spam or marketing.
The provided API lets customers leave a rating and review without leaving the app.

What reviewers look at

The guideline says custom review prompts will be disallowed.

Related guidelines

Guideline 5.6: Developer Code of Conduct

Apple's text

This page is an unofficial explanation in our own words. Unofficial explanation, not affiliated with Apple. Apple's text prevails. Apple's wording is on its page, linked below.

Apple's App Review Guidelines, guideline 5.6.1

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